Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ibrahim Youssouf

Ibrahim Youssouf

October 14, 2026

5  out of  5
rating by Ibrahim Youssouf
"The best insurance agent I encounter for a long time, Ms. Tatiana is very patient professional agent explain in detail my need, Thanks Tatians"
We responded:
"Hi Ibrahim, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Michael Fernandez, Your State Farm Agent "
Profile photo of Katherine Inojosa

Katherine Inojosa

October 13, 2026

5  out of  5
rating by Katherine Inojosa
"Excelente atención y servicio. Especialmente Tatiana, quien fue muy atenta y responsable desde el 1er dia que me communique con Ella!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of mario escoto

mario escoto

October 2, 2026

5  out of  5
rating by mario escoto
"We have with State Farm forever, had our share of issues but not from Mr Fernandez office but from State Farm itself because of changes in the system & we not been able to pay bills , unabled to log in ect. Those issues are very annoying , but the office is solid , professional & reliable, although I can be a pain sometimes , im extremely appreciative to the office ,specially Tatiana & im looking forward to meet Micheal & his Golden Retriever, as an animal lover myself ( 12 indoor cats all rescued from the streets & a pointer mix ) I ❤️ the pics with micheal & his dog in it & im looking forward to meet them both ..."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Michael Fernandez’s team. "
Profile photo of Eric Fuentes

Eric Fuentes

September 25, 2026

5  out of  5
rating by Eric Fuentes
"Excellent customer service"
We responded:
"Eric, thank you for the fantastic review! We’re always here to support you with your insurance needs in Cooper City. "
Profile photo of A Packeel

A Packeel

September 4, 2026

5  out of  5
rating by A Packeel
"Tatiana was very helpful with the knowledge and understanding necessary to make it a seamless experience."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Michael Fernandez’s team. "
Profile photo of alinamakeiphoto

alinamakeiphoto

September 3, 2026

5  out of  5
rating by alinamakeiphoto
"I had a great experience working with Hiliary Gonzalez! She was incredibly attentive to my needs, very knowledgeable, and genuinely helpful throughout the entire process. I truly appreciate her guidance and support!"
We responded:
"alinamakeiphoto, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Meghan Davey

Meghan Davey

September 2, 2026

5  out of  5
rating by Meghan Davey
"I was referred here and every interaction has been wonderful. I got my renters insurance here and when I needed to get car insurance, I knew exactly who to call. John was hugely helpful and provided excellent service. He took the time to answer all my questions and make sure the coverage I got best suited my needs. Thanks for making this process so easy!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Jacob Tica

Jacob Tica

August 21, 2026

5  out of  5
rating by Jacob Tica
"Raquel Perez-Betancur is the best! She helped me get my first policy, and when I moved states she made the transition very seamless and easy for me, and found me a new agent there! Got me the exact policy I needed!"
We responded:
"Thanks so much for the fantastic rating, Jacob! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Victoria Rivera

Victoria Rivera

August 21, 2026

5  out of  5
rating by Victoria Rivera
"I am so happy to be a part of the State Farm family again! Raquel Betancur was so helpful and knowledgeable. She helped me obtain new life insurance with better coverage amounts at better pricing than I had with NY Life. She also quoted my cars and now I will be saving almost $700 every six months!! I could not be happier. Very professional and excellent service!!"
Profile photo of D Choy

D Choy

August 21, 2026

5  out of  5
rating by D Choy
"I have been a State Farm customer for over 30 years, and Esmerita's in particular. She has been an excellent agent to all my products - from life, car, renters, and home insurance. Esmi is very knowledgeable and has a quick response time to phone calls and emails. I would not trade SF and Esmi's service with anyone else!"
We responded:
"Thanks so much for the amazing review, D! We really appreciate your support here in Cooper City. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Maryann Sanders

Maryann Sanders

July 23, 2026

5  out of  5
rating by Maryann Sanders
"I have been a State Farm customer for decades and Michael Fernandez’s office is top notch in knowledge and custom service. They consistently offer sound insurance advice and insight and have the best premium rates among the most popular insurers. Friendly staff and personal service."
We responded:
"Hi Maryann, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Michael Fernandez’s team.  Please reach out to us if any questions come up!  - Michael Fernandez’s Insurance Team "
Profile photo of Lorenzo C

Lorenzo C

July 2, 2026

5  out of  5
rating by Lorenzo C
"Kayla has been a great help in calmly resolving issues! A quick call and the problem was fixed immediately :)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Fernandez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Reuben Reines

Reuben Reines

June 24, 2026

5  out of  5
rating by Reuben Reines
"I was about to change to Geico until Angelica went out of her way to find exactly what i needed assisted me all throughout the process!
10/10 service"
We responded:
"Reuben, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Lynette Simmons

Lynette Simmons

June 11, 2026

5  out of  5
rating by Lynette Simmons
"Wonderful great pricing"
We responded:
"Thank you so much for the 5-stars, Lynette! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Fernandez’s Team anytime."
Profile photo of Sebastian A

Sebastian A

May 19, 2026

5  out of  5
rating by Sebastian A
"Samantha helped me the entire step of the way and is always available with any questions/doubts I may have. Excellent service"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michael Fernandez’s Team here in Cooper City . "
Profile photo of Samantha DiBernardo

Samantha DiBernardo

May 14, 2026

5  out of  5
rating by Samantha DiBernardo
"Sam is a pleasure to speak with and is very informative. Great team!"
We responded:
"Thanks so much for the fantastic rating, Samantha! We are so glad you had a positive experience with us here on State Farm Agent Michael Fernandez’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of David Juarez

David Juarez

May 4, 2026

5  out of  5
rating by David Juarez
"Tatiana was amazing help today, she was straight to the point and answered all of my questions. Amazing help!"
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Fernandez’s Team—we are always here to help!"
Profile photo of Carolyn Alonso

Carolyn Alonso

May 1, 2026

5  out of  5
rating by Carolyn Alonso
"Thank you Tatiana for your swift assistance in taking care of an important update. And thank you for your display of knowledge and consideration."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Sue D

Sue D

April 22, 2026

5  out of  5
rating by Sue D
"I have had some issue with my account and thanks to the help of Tatiana in the office they are been resolved . I went to another Agency because of the problems I had here and only returned because of Tatiana’s assistance and great customer service ."
We responded:
"We are grateful for your 5-star review, Sue! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Fernandez’s Team here in Cooper City . "
Profile photo of natalia Kurilo

natalia Kurilo

April 17, 2026

5  out of  5
rating by natalia Kurilo
"Muchas gracias a Angélica por su excelente servicio. Fue muy amable y eficiente en la solución de los problemas."
We responded:
"natalia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Fernandez’s Team—we are always here to help!"
Profile photo of Miami MX Park

Miami MX Park

April 14, 2026

5  out of  5
rating by Miami MX Park
"Muy profesionales y buen servicio recomendado 100%"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Brian Ohearn

Brian Ohearn

April 10, 2026

5  out of  5
rating by Brian Ohearn
"Great agency. Been with for years and always handle with exceptional service for car and home. Shoutout Angelica and John!"
We responded:
"Thank you so much for the 5-stars, Brian! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Sherry Young

Sherry Young

March 13, 2026

5  out of  5
rating by Sherry Young
"Tatiana is wonderful at this agency! She is always so helpful and knowledgeable. I highly recommend her and this agency for all your insurance needs. I have never had any issues at this State Farm Agency. Tatiana is the best.

Also, dealt with Tatiana in the past at Michael Fernandez State Farm Office (in Cooper City off of Griffin Road) transferring insurance because buying a new car. She was excellent --very patient helping me with the process while I was calling from the dealership. She has assisted me in the past as well with other insurance issues and is very knowledgeable. She is always very helpful. Thank you, Tatiana!"
We responded:
"Sherry, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Fernandez’s Team here in our Cooper City office. "
Profile photo of David Morris

David Morris

March 4, 2026

5  out of  5
rating by David Morris
"Samantha was very helpful in me attaining auto and a life insurance policy and I will highly recommend her to help anyone who is in need of a policy"
We responded:
"Thank you so much for the 5-star rating, David! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Michael Bovell

Michael Bovell

February 19, 2026

5  out of  5
rating by Michael Bovell
"Samantha was awesome,very professional,kind and considerate,she explained everything."
We responded:
"Thanks so much for the fantastic rating, Michael! We are so glad you had a positive experience with us here on State Farm Agent Michael Fernandez’s Team. If there is anything we can do for you in the future, just give us a shout! "