State Farm® Insurance Agent Michael Fernandez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Noemi Prado
November 3, 2024
"Excellent attention and service! I got the best coverage and protection for my cars with the help of Eduardo! I highly recommend them!! Excelente atención y servicio! Conseguí la mejor cobertura y protección para mis coches con la ayuda de Eduardo! Los recomiendo muchisimo!!"
Anamaria Maccio
October 31, 2024
"I have to thank Tatiana for solving my situation in a matter of minutes. I had spoken with other people at other offices, I had provided them with all of the documents requested, but after waiting five days for a response, I had not heard from any of these ladies. Luckily I called the office in Cooper City, Tatiana answered my call, she was very friendly, responsible, caring , very professional and efficient.🏆 My car policy was ready in minutes. Everything was solved 🙏 Thanks a lot Tatiana. Ana"
Miguel Lopez
October 11, 2024
"Amazing service very professional and detailed. Highly recommend."
Yeli Schafer
October 10, 2024
"Tatiana is amazing! She was extremely informative and helpful in adding me to my significant others policy. Her customer service was nothing short of amazing, overall my experience with this agency is a 10/10! Thank you Tatiana!"
Madelin Ospina
September 30, 2024
"Arlen , ha sido la persona que me ha ayudado con mis pólizas de vida , la atención es excelente y me resuelve dudas cuando lo he necesitado aún después de las post ventas , si necesitan seguros de casa , carro o de vida no duden en buscarla, ya que ella no solo se encarga de vender si no también de asesorarte de acuerdo a tus necesidades, van a quedar muy satisfechos ."
Dianne Cohen
September 30, 2024
"I want to let you know that Tatiana Martinez did a great and efficient job with helping through my car accident and getting us covered with our new car. Ted A Fried"
Meghan Davey
September 22, 2024
"Tatiana was SO helpful!! I was referred to her and what a pleasure she is. I look forward to working with her in the future, thank you again for all your help!"
jeff hjardemaal
September 11, 2024
"Worked with John Robertson. He made the switch extremely easy and stress-free! The customer service is actually 6 stars but google tops out at 5 smh. Great job John!"
Edden Cohen
May 16, 2024
"Cheri is the most amazing sweetest woman! She was so beyond helpful and very knowledgeable and helped me pick the perfect plan for me. Couldn’t be happier with my service!!!"
Milton Monterroso
May 15, 2024
"called and dealt with Tatiana Martinez, what a pleasant and courteous person. She promptly got me the information I was in need of and assisted with getting inspections done in the same day. Truly remarkable and would recommend."
Erick Eduardo
April 9, 2024
"Agradezco a Arlen por la paciencia y el gran trabajo realizado en la cotización de una póliza de seguro para mí y mi familia. Gracias"
Alina Poll
March 28, 2024
"I have a wonderful experience with all the help I got from Mr John Robertson ,his job is translated to excellence at State Farm. I highly recommended it."
Jorge Carmona
January 19, 2024
"I recently had a fantastic experience with getting car insurance. I decided to switch my insurance provider, and the process with Arlen Salvatierra from State Farm was seamless and efficient plus she helped me to save money. Thanks"
Fredis Salazar
December 30, 2023
"Arlen’s customer service is outstanding! She truly impersonates “a-good-neighbor” motto as she made me feel I was dealing with a real great neighbor. State Farm is really blessed to have such a professional associate who really resolved all my insurance needs. Thank you, Arlen for such a first class service."
jenny cuevas
December 29, 2023
"Arlen is extremely knowledgeable, professional and helpful. She’s a pleasure to work with as a customer."
Neil Trenk
November 29, 2023
"Tatiani was terrific in handling my insurance needs. I recommend her and the Michael Fernandez Agency to anyone in need of a competent insurance agency."
Jacqueline Pacheco
September 25, 2023
"“Esmi” she is amazing!!!! I called my insurance agent to remove a car from my policy and I was blessed that she answered “Esmi” she is wonderful she did a phenomenal job!!! Immediately she helped me with my initial need and also took the time to review my policy to make sure everything was correct! Of course she found that there were certain discrepancies that should not have been there and fixed it and helped me to save money! She is a person who has experience for more than 30+ years in this insurance field and definitely every time I need to talk to my insurance agent I will ask only exclusively for her!!! Amazing experience with “Esmi” and Michael Fernandez insurance office."
Codey Cozma
August 30, 2023
"Amazing, kind, wonderful, very helpful"
daniel boynton
June 21, 2023
"Michael always provides first class customer service and had an answer to all my questions. Highly recommend!"
Isabella Mendez
June 19, 2023
"I’ve been insured with Statefarm for over 4 years now. I love their customer service and how patient they are always with me. When changing car or something comes up in my policy they help me out and find the best options for me. Tatiana is amazing she gets back to me right away and she is so kind."
Ali Rubin
June 16, 2023
"Mr. Fernandez and his staff have been an absolute pleasure to work with. We feel truly blessed to have a great insurance agent who values us as customers, professional, respectful and always finds the best, literally unbeatable rates for us. My husband recently leased a car and of course the dealership tried to get us to use their insurance- however the car dealership broker looked at the rate/benefits Mr. Fernandez had us on and said there was no way he could compete! When I leased my car, Mr. Fernandez was able to get us locked in with a 24 hour time crunch with the lowest rate available and top coverage for my car! On top of that, we have both used Mr. Fernandez as our agent for our businesses which has been another wonderful experience and low rates that cover our needs perfectly. Thank you John as well for the wonderful assistance in setting our home business insurance up as well! Thank you Mr. Fernandez!!!"
C G
June 8, 2023
"John was great, very patient and thorough helping me create a custom policy for home and auto. Very satisfied"
vanessa mota
May 15, 2023
"I’ve had an awesome experience with this agency from the very first moment I contacted them. I seamlessly switched over from a competitor & not only was my rate cut in half, but since then I’ve also contacted the office with any questions I’ve had regarding the app, autopay, & other details or changes; I’ve been met with nothing but prompt, thorough professionalism. Big thanks to the entire team at this agency — I only wish I would have switched over sooner!"
elaine davila
March 7, 2023
"Unresponsive and unreliable. I am a client of this agency and have spent a month trying to get assistance and information on my policy, have placed 5 calls, spoken with 3 individuals, all who said they would review and call me back. A month later I still have not received a call back. Will be switching agencies, do not waste your energy or time with this one. Unprofessional."
Clayton Hayre
February 20, 2023
"I recently relocated to S. Florida and needed to change my auto insurance provider. Ryan Foley walked me through the process. He was very knowledgeable and pleasant to deal with. Highly recommend"